Technical Support For Your Forum


Our support forum provides technical support direct from the programmer.


Publishers that don't have a technical background may hesitate to open a forum because of the complications that can be involved. Forum-Engine was designed to solve that problem.


Are You A Nerd?

Forums are operated with sophisticated software that contain many files and programs. Databases must be created to hold the data. Simply installing forum software can be beyond the ability of many web users.

Luckily, forum installers have gotten better over the years, and it's possible that you may be able to install a forum within your hosting account with a pretty simple user interface. That's great, but...

Installing a forum isn't the end of the technical challenges. Sometimes things break and have to be fixed. Sometimes spammers and hackers have to be defeated. Sometimes forum software needs to be upgraded to keep it up to date.

Some webmasters are technically inclined and will enjoy learning these skills and overcoming the challenges involved.

Other publishers are writers, not tech nerds, and their desire may be that "Somebody fix this thing so I can get back to work!"


Are You A Writer?

If you're more of a writer than you are a nerd, the Forum-Engine Network might be a good home for your project.

You don't have to install anything, ever.

If something breaks, we fix it.

If hackers hit, we deal with them.

When the software needs to be upgraded, we do it.

If it's technical, it's our job, not yours.

All for free. No charge to you for anything.


How About Support?

You'll operate your forum(s) with a simple point and click web interface. If you can post on a forum, you can run your own forum too, it's that easy.

There's an online manual that tells you what you need to know, and nothing else, in simple every day language.

You may not need the manual.

You may never need support.

But if you do, you have direct access to the creator and programmer of the Forum-Engine Network in the support forum.


A Comparison

phpBB could be the Net's most popular forum software. It's great software, it's been around a long time, and it's free. It really is a good solution for many people, and has been installed on thousands of sites. It might be a good solution for you, if...

1) You are able to install it, and...

2) You have a plan for what to do if something goes wrong with your forum.

There is a phpBB support forum.

You probably won't talk to the developers directly, but you may be able to get assistance from other users.

Help from other users is great, but remember, nobody on the phpBB support forum is obligated to help you. Some users will know what they're talking about, and some won't.

If you're not sure what to do, go to the phpBB forum and look around. Read some threads. Ask some questions. If you feel comfortable there, phpBB is an option for you.


Why Worry, Why Work?

If you don't feel comfortable on the phpBB forum, keep Forum-Engine in mind. The technical support plan here is simple.

If it's broke, we fix it.

For free.

The Forum-Engine Network is a good home for writers and community builders who don't want to be involved in technical issues, and who prefer to hand off all software problems to those who wrote the software.

If that's you, we're here for you.


Other Articles On This Topic


  • Registration Control
    You can control how readers become members of your forum.

  • Technical Support For Your Forum
    Our support forum provides technical support direct from the programmer.

  • Forum Rooms
    Your forum is organized in to rooms. A room is a collection of threads on a particular topic. Rooms form the backbone of your forum.

  • Manage Multiple Forums
    If you do a good job with your first forum, you can have more.

  • Managing Your Members
    This page describes the features available to manage your forum members.

  • Managing Threads
    The Threads Page of your control panel allows you to edit, move and delete threads.

  • Managing Your Forum With A Team
    A moderator is a person who has control over what gets published within a specific room. One person can moderate the entire forum, or each room can have it's own moderator.

  • Logo And Layout
    You can choose the logo, page layout and home page for your forum.

    Word Of Mouth Tool:  If some of your online friends might benefit from the free services offered on this site, why not click here to tell them about us.


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    Article 25    Jan 30 2010    © 2010 KateNet Media    Sitemap